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Enhancing accountability in public service delivery through citizen's charters: the Indian experience

By: Mishra, R.K.
Contributor(s): Potaraju, Geeta.
Publisher: New Delhi Academic Foundation 2015Description: 177p.ISBN: 9789332703094.Subject(s): Public administration -- India | Government accountability -- India | India -- Charters, grants, privilegesDDC classification: 351.54 MIS-E
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