1-800-Worlds (Record no. 25309)

000 -LEADER
fixed length control field 01039nam a22001457a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9780199476053
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8120954
Item number KRI-1
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name Krishnamurthy, Mathangi
245 ## - TITLE STATEMENT
Title 1-800-Worlds
Sub Title : The Making of The Indian Call Centre Economy
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication New Delhi
Name of publisher Oxford University Press,
Year of publication 2018
300 ## - PHYSICAL DESCRIPTION
Number of Pages xv, 233p.
520 ## - SUMMARY, ETC.
Summary, etc Indian call centre employees work through the night, sleep during the day and listen to foreign voices in accented tongues over transnational telephone connections. Through a description of the nightly and daily lives of call centre workers in the university town of Pune, India, 1-800-Worlds engages with the complex negotiations that underlie the ostensible success of new service economies. As the author shows, the call centre industry is neither insular nor singular but offers a set of symptoms that can help read changing forms of urban Indian middle-classness.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Economic aspects
Form subdivision Call centres
-- Employees
-- Customer services
Geographic subdivision India
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Source of acquisition Bill Date Full call number Accession Number Price effective from Koha item type
        NASSDOC Library NASSDOC Library 2019-03-25 OP 25/03/2019 658.8120954 KRI-1 50103 2019-03-25 Books