1-800-Worlds (Record no. 25309)
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000 -LEADER | |
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fixed length control field | 01039nam a22001457a 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
ISBN | 9780199476053 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8120954 |
Item number | KRI-1 |
100 ## - MAIN ENTRY--AUTHOR NAME | |
Personal name | Krishnamurthy, Mathangi |
245 ## - TITLE STATEMENT | |
Title | 1-800-Worlds |
Sub Title | : The Making of The Indian Call Centre Economy |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication | New Delhi |
Name of publisher | Oxford University Press, |
Year of publication | 2018 |
300 ## - PHYSICAL DESCRIPTION | |
Number of Pages | xv, 233p. |
520 ## - SUMMARY, ETC. | |
Summary, etc | Indian call centre employees work through the night, sleep during the day and listen to foreign voices in accented tongues over transnational telephone connections. Through a description of the nightly and daily lives of call centre workers in the university town of Pune, India, 1-800-Worlds engages with the complex negotiations that underlie the ostensible success of new service economies. As the author shows, the call centre industry is neither insular nor singular but offers a set of symptoms that can help read changing forms of urban Indian middle-classness. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Economic aspects |
Form subdivision | Call centres |
-- | Employees |
-- | Customer services |
Geographic subdivision | India |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | |
Koha item type | Books |
Withdrawn status | Lost status | Damaged status | Not for loan | Permanent Location | Current Location | Date acquired | Source of acquisition | Bill Date | Full call number | Accession Number | Price effective from | Koha item type |
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NASSDOC Library | NASSDOC Library | 2019-03-25 | OP | 25/03/2019 | 658.8120954 KRI-1 | 50103 | 2019-03-25 | Books |